WG Leads CRM (operated by Zuvoo App) respects your right to request deletion of your personal information and information obtained through our Facebook / Meta integration.
How to Request Data Deletion
If you would like us to delete information associated with your WG Leads CRM account or information obtained through Facebook/Meta, please submit a deletion request following the instructions below.
1 Submit a Data Deletion Request
Please provide the following details so we can locate and verify your records:
- Full Name
- Email address associated with your CRM account
- Facebook account email, if applicable
- CRM account / Company name
- Specific information you want deleted
- Reason for the request (optional)
Facebook Data Deletion RequestWhat Happens After Your Request
After receiving your request, our administrative team will:
- Verify the request where reasonably necessary to ensure account security.
- Identify the information associated with the request across our CRM database.
- Delete eligible personal information from our active systems.
- Disconnect or remove associated Facebook integration data where applicable.
- Confirm completion of the deletion request via return email.
Note: Some information may need to be retained where required by law, for security auditing, or for legitimate legal/business compliance requirements.
Facebook / Meta Data
If you connected a Facebook Page or Facebook account to WG Leads CRM, you can request deletion of information obtained through that integration.
This may include:
- Facebook user/account information
- Facebook Page connection information
- Facebook Lead IDs
- Facebook Lead Form IDs
- Facebook Ad IDs
- Lead names
- Email addresses
- Phone numbers
- Lead form responses
- Other Facebook Lead Ads data stored in the CRM
Disconnecting Facebook
You can also disconnect your Facebook integration at any time directly from your WG Leads CRM account (under the Facebook Integration settings).
Important Note: Disconnecting Facebook stops the integration from retrieving additional information through that connection, but it does not automatically delete information already stored in your CRM. A separate deletion request can be submitted for previously stored information.
Processing Time
We aim to process valid deletion requests within a reasonable period (typically within 30 business days) after identity verification.
If additional information is required to verify your request or identify associated accounts, our support team may contact you before completing the deletion.